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Powering the quest for excellence
Independent. Innovative. Passionate. J.D. Power’s digital and CX experts are focused on bringing together authentic, relevant data analytics, insights, and state-of-the-art technology to help you transform your customer experience and positively impact the future of your business.
Intelligent Design & Benchmarks + Technology-Leading Platforms + Industry Expertise and Advice
Experts You Can Count On
Scott Yamauchi
Managing Director, Digital Solutions
Scott's Bio