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Who We Are

J.D. Power is a global leader in consumer insights, data, analytics, and advisory services that helps clients drive growth and profitability.  The company’s industry benchmarks and reputation for independence and integrity have established it as one of the world’s most well-known and trusted brands.

What we do


Each year, we interact with millions of consumers to better understand their opinions, perceptions, and expectations about a variety of products and services in more than a dozen industries.



Integrate the Voice of the Customer into automotive strategic planning, product development, manufacturing, engineering, supply chain operations, launch and production, and sales and service


Customer Service

Take your customer service to the next level. Optimize your service channels to deliver a superior experience


Data & Analytics

Millions of retail transactions. Here's where we put the figures that matter into sharp focus


Digital Customer Experience

Billions of uniquely complex customer experiences. Here’s where we strategize to turn the voice of your customer into award-winning loyalty


Let's Connect!

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