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Recent Press Releases

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2025 North America Hotel Guest Satisfaction Index (NAGSI) Study
Travel and Hospitality
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2025 Canada Retail Banking Advice Satisfaction Study
Financial Services
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2025 Canada Banking and Credit Card Mobile App Satisfaction Studies
Financial Services
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2025 Canada Electric Vehicle Consideration (EVC) Study
Automotive
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2025 North America Airline Satisfaction Study
Travel and Hospitality
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2025 Canada Dealer Financing Satisfaction Study
Financial Services
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In the News

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Why Canadian small businesses’ satisfaction with their banks has fallen
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Revealed: why small business are less satisfied with the banks
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How much EV drivers could save on charging costs
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RBC Royal Bank and Tangerine Bank top customer satisfaction rankings
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Valvoline Great Canadian Oil Change Ranks Highest Among Aftermarket Service Facilities in J.D. Power Survey
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Ranked: The Best Airports In The U.S. And Canada, According To J.D. Power

Media Contacts

Please direct all media inquiries to J.D. Power's Corporate Communications Department

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For all other inquiries, you can contact us here.

Geno Effler
Director, Corporate Communications
(714) 621-6224

Jillian Breska
Corporate Communications Supervisor
(714) 481-9115