Deliver A Better Customer Experience

All Solutions Hero

Illuminate and inform your business decisions

J.D. Power solutions bring together the voice of the customer with our industry expertise and data to deliver a better customer experience that drives financial results. Our industry benchmark studies, innovative data & analytics products and advisory services will help you gain insights that drive better business outcomes. 

What we do



Each year, we interact with millions of consumers to better understand their opinions, perceptions, and expectations about a variety of products and services in more than a dozen industries

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Data & Analytics

Millions of retail transactions. Here's where we put the figures that matter into sharp focus

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Customer Service

Take your customer service to the next level. Optimize your service channels to deliver a superior experience

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Digital & Customer Experience

Billions of uniquely complex customer experiences. Here’s where we strategize to turn the voice of your customer into award-winning loyalty

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Integrate the Voice of the Customer into automotive strategic planning, product development, manufacturing, engineering, supply chain operations, launch and production, and sales and service

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Let's Connect!

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