Take action with confidence
To make data-driven decisions, take action with confidence, and surpass expectations, leaders need easy and immediate access to data analysis support. This often includes, for example, quick answers to data inquiries, assurance that research communications are accurate, and expertise in J.D. Power data and methodology. However, internal team bandwidth and resources needed to deliver the right analytics to advance high-priority projects are often unavailable.
J.D. Power Analyst Access
J.D. Power Analyst Access - your lifeline to fast, easy, and reliable data analysis - provides dedicated access and premium-level support to answer your research questions, conduct analyses, prepare data for presentations, or even review your work for accuracy.
Analyst Access is available exclusively to current J.D. Power syndicated benchmark study subscribers. A subscription to Analyst Access includes:
Comprehensive, research-analytics knowledge base
Discover new ways to leverage J.D. Power data by consulting our experts—it’s your path to “the help you didn’t know you needed,” so that you can deliver insights that surpass expectations
VIP access to research support
Get the highest priority level of support available only to subscribers. Fast, transparent turnaround means understanding project scope and date of delivery at the time of request
Convenient assistance and flexible data delivery
Receive research assistance according to your preference (via email, phone, or Web); Select project delivery best suited to your needs (via email, phone, or webcast)
On-demand data analysis
Access research support when you need it, and from the J.D. Power thought leaders who know our data and your industry best
Empower your team. Become the research hero
Analyst Access enables you to get even more out of your J.D. Power benchmark study subscriptions by empowering your team to ask for additional research assistance when needed and in a way that’s most convenient to you. By leveraging Analyst Access, your business leaders can make data-driven decisions and take the right action with confidence.
You’ll become the research hero to your organization known for surpassing expectations when it comes to delivering superior, data-driven insights that ensures your communications and presentations are accurate, draws the correct insights from J.D. Power research results, and helps your organization move high-priority initiatives forward.
Experts You Can Count On
Michelle Ruiz
Michelle Ruiz
Michelle Ruiz is Managing Director for the Consumer Insights group at J.D. Power. She is responsible for overseeing analytics and consumer insights for the company’s syndicated research studies. Prior to joining J.D. Power in 2018, Ms. Ruiz worked for Fiat Chrysler Automobiles (FCA), Ducker Worldwide, and Electronic Data Systems (EDS) where she held a variety of account management, marketing research, and consumer insights roles. Ms. Ruiz earned a bachelor’s degree in management from the Georgia Institute of Technology, and she has taught for Michigan State University in the master’s program in marketing research.
Jennifer Corwin
Jennifer Corwin
Jennifer Corwin is the Director of Consumer Insights for Travel & Hospitality Intelligence and Strategic Initiatives at J.D. Power. She is responsible for thought leadership and providing actionable insights and analyses in the company’s Voice of the Customer research across the travel and hospitality sectors. Her work spans multiple industry verticals within Travel & Hospitality Intelligence (hotels, airlines, rental cars, airports, cruise lines, loyalty programs, and destinations).
Ms. Corwin joined J.D. Power in 2011 in a research operations role supporting multiple industries, she later transitioned to a role within the travel & hospitality practice where she supported and guided syndicated and proprietary clients in achieving their goals and objectives through research.
Ms. Corwin earned a bachelor’s degree in biomedical sciences and women’s studies from Western Michigan University.
Tim Dunne
Tim Dunne
Tim Dunne is a Director of Consumer Insights at J.D. Power. He manages a team of Consumer Insights analysts covering the Automotive, Technology/Media/Telecom, Utilities (Electric/Gas/Water) and Diversified Home Products industries, primarily in the United States and Canada.
Previously at the company, Mr. Dunne was Director, Automotive Industry Analytics, where he was responsible for coordinating, and contributing to, global automotive studies in North America, South America, Europe and Asia.
Mr. Dunne has more than 30 years of experience working in the market research and business consulting industries, with nearly half of that time spent in Asia Pacific markets. Prior to joining J.D. Power, he was a partner at Automotive Resources Asia Ltd. (ARA), an automotive market research and consultancy he helped establish in 1994. ARA was acquired by J.D. Power in September 2006. From 1994 to 2006, Mr. Dunne lived in China and Southeast Asia, working with vehicle manufacturers, Tier 1 and Tier 2 suppliers and other automotive related companies on proprietary research and consulting projects in Asian automotive markets.
Mr. Dunne is a frequent guest speaker on the challenges and opportunities the global automotive industry faces. He frequently writes about developments in the global automotive industry and is regularly quoted in business and automotive publications on recent emerging trends in automotive retail, technology, marketing and government policies shaping the sector.
Emily Jordan
Emily Jordan is a Director for Consumer Insights at J.D. Power where she leads a team of analysts in the healthcare, insurance, and wealth management industries. The analysts provide clients with data-driven insights and perspectives to support decision-making and drive profitability and growth. Ms. Jordan also serves as the Consumer Insights lead for several benchmarking studies that investigate product and service quality, customer satisfaction, and buyer behavior. In this role, she communicates actionable insights and recommendations to executives based on critical analysis of quantitative outputs and strategic thinking.
Prior to joining J.D. Power in 2018, Ms. Jordan was a Research Director at Lieberman Research Worldwide (LRW), a collaboration of data-driven companies known for helping clients solve complex business challenges. Before LRW, she was a Deputy Director of Advancement at the University of Southern California (USC), where she led marketing activities and raised funds for the university. Ms. Jordan worked for several other not-for-project organizations before her work at USC, where she led marketing activities and directed programs.
Ms. Jordan earned a bachelor’s degree in rhetoric from the University of California, Berkeley; and a master’s degree in business administration (MBA) from the University of Southern California.
