Tim Braley is the Senior Director of Canada & Latin America Operations at J.D. Power. He is responsible for leading the business operations for J.D. Power’s Canada, Mexico and Brazil offices.

Mr. Braley has held several senior positions at J.D. Power including Director of Finance and most recently, Senior Director of Global Automotive Strategy and Product Development. Prior to joining J.D. Power in 2009, Mr. Braley was Director of Finance for the global marketing agency George P. Johnson Company.

Mr. Braley received his MBA from Walsh College of Business in Troy, MI and his Bachelor’s Degree in Accounting from Michigan State University.

Automotive Industry Practice Leader in Canada. He is responsible for day-to-day client service, providing Canada’s automotive decision makers with reliable and actionable research insights utilizing both the company’s syndicated studies, as well as the Power Information Network (PIN)®.

In 2013, Mr. Ney assumed leadership of Canadian automotive syndicated research, providing clients across the industry with critical benchmark performance across the entire vehicle shopping, purchase, delivery, service and long-term ownership continuum. Mr. Ney also oversees the publication of the company’s popular Analyst Note, a monthly report that tackles intriguing, important or controversial issues in the Canadian automotive industry.

Prior to joining J.D. Power in 2011, Mr. Ney held senior editorial positions with Canadian magazine publications in the automotive, restaurant and hotel sectors. Mr. Ney received a bachelor’s degree in political science from Mount Allison University in Sackville New Brunswick, and a Masters degree in journalism from Bond University in Australia.

Supervisor, Automotive Research and Consulting
(647) 946-3450
virginia.connell@jdpa.com

Robert Karwel is Senior Manager of Automotive Practice in Canada, responsible for management of the PIN data system. PIN Explorer is the leading vehicle transaction database system in Canada which is used by the OEMs and dealers to help manage vehicle sales performance.

Mr. Karwel joined J.D. Power in 2014. He brings with him a decade of experience within the Canadian auto industry working in Product Planning, Incentive Planning and Market research roles at Nissan Canada and Infiniti Canada, and working with GM Canada’s agency partner on Market research. Previous to that, Robert has also worked on Bay Street in the Financial industry at CIBC Mellon Global Securities, and at Daimler Chrysler Financial.

Mr. Karwel has an honours degree in Economics from the University of Toronto.

Senior Automotive Account Analyst, Power Information Network^® (PIN)
(647) 946-3446
justin.ramkishun@jdpa.com

Adrian Chung is a Director for Utilities Intelligence and Technology, Media & Telecom Intelligence at J.D. Power in Canada. He is responsible for business development and the management of syndicated and custom projects. Further, he provides clients with tactical and strategic support in improving customer satisfaction performance in order to drive retention and profitability.

Since joining J.D. Power in 2004, Mr. Chung has served in various market research roles at the company and has held responsibility for the management of numerous Canadian syndicated research projects. During his tenure, he has helped clients address specific customer needs from a cross-industry perspective, based on his experience in working with automotive, financial services, insurance, real estate and telecommunication client companies.

Mr. Chung earned a bachelor's degree in math and business from the University of Waterloo in Waterloo, Ontario.

Director, Financial Services and Insurance Divisions
(647) 946-3456
frank.luccitti@jdpa.com

Manager, Operations Support, Canada and Latin America
(647) 946-3444
elena.sheehy@jdpa.com