Study Details
The J.D. Power Canada Initial Quality Study (IQS)℠ flags the warning signs of quality issues within the first 90 days of ownership, providing automakers and suppliers with critical information to facilitate the identification of problems and drive product improvement.
Results evaluate more than 175 owner-reported problems in terms of problems per 100 vehicles (PP100) and benchmarked between automakers on the model-level.
The Benefits
Study subscribers will understand:
- Which models provide the most problem-free experience
- Quality differences based on origin
- Quality differences across model years
- Quality variability across brand portfolios
- Quality expectations across different customer groups
- Product priorities for future model development
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