We believe that improving your customer experience is truly a joint effort, and we plan to be by your side throughout the process. We invite you to stay connected with us through our study highlights via social media, and in person at our roundtables and conferences. Together, we are driving results for the future.
Canada Dealer Financing Satisfaction Study
Dealer satisfaction with automotive finance providers for both wholesale and retail products
Canadian Manufacturer Website Evaluation Study
Examining OEM website features that are important to online new-vehicle shoppers
Canada Auto Insurance Satisfaction Study
National and regional analyses of customers’ perceptions of their auto insurer’s ability to meet their expectations