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Certified Customer Service Program

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Certified Customer Service Organizations

Clients demonstrating compliance with J.D. Power's rigorous certification assessment, and having a Better Business Bureau rating at or above a B- will have the benefit of J.D. Power's trusted third-party endorsement to leverage in marketing and sales communications (subject to specific guidelines). This program offers meaningful recognition to boost awareness, sales, and profits by sending a clear and unequivocal message to your customers and entire organization that you're dedicated to providing the highest levels of customer satisfaction.

Certified Customer Service Organizations