|8:25am||Welcome and Introductions|
Darren Slind, Senior Director, Regional Automotive Practice Leader, Canada and Latin America, J.D. Power
|8:30am||Canadian Industry Forecast|
Jeff Schuster, Senior Vice President of Forecasting, LMC Automotive
|9:00am||Technology, Trends and Trust|
Kristin Kolodge, Executive Director, Driver Interaction and HMI, J.D. Power
J.D. Ney, Manager, Canadian Automotive Practice, J.D. Power
Dave MacRitchie, COO, Steele Auto Group
Michael Carmichael, Past Dealer Principal, City Buick Chevrolet Cadillac
JP Ostiguy, Senior Manager, Training and Sales, Alta Automotive Group
Achilles Pelitis, Dealer Principal, Achilles Mazda of Milton
|10:30am||Residual Value Crisis? What Crisis?|
Brian Murphy, Vice President, Editorial, Canadian Black Book
Stephen Carlisle, President and Managing Director, General Motors of Canada
|12:45pm||Auto Finance Panel|
Brian Murphy, Vice President of Editorial, Canadian Black Book
Robert Sadokierski, Vice President and Head, Automotive Finance, BMO Bank Of Montreal
Grant Simons, VP & Head, RBC Automotive Finance, RBC Royal Bank
Kevin Teslyk, Sr. Vice President, Automotive Finance, Scotiabank
Michael McGhee, Senior Vice President, TD Auto Finance
1. Auto Marketing Workshop: The X and Why - Mapping Media Awareness and Consumption to the Automotive Prospect, Buyer and Owner
In this session, we will explore the habits, characteristics, and customer segments of the automotive buyer from a media landscape POV. A glimpse into reaching your target and the insights that creates a demand, and captures your magic in the brand. How auto shoppers consume video on different devices, generating positive buzz, and a focus on attribution and conversion of vehicle sales generated from TV, Out of Home, Radio, and Digital.
Kevin O'Rourke, Automotive Lead, Client Strategy, Bell Media
2. F&I Workshop: F&I Optimization for Canadian Dealers and OEMs
Join one of Canada’s leading F&I trainers in this interactive session to identify gaps, leverage opportunities and evaluate the impact of Financial Services on the overall state of your retail operation. Learn how five critical components will drive your Financial Services Office performance to new heights: 1) People – recruiting the right team; 2) Tools – the value of systems and controls; 3) Rewards – motivating through compensation plans; 4) Training – proper employee development programs; and 5) Leadership – generating strong management support.
David Wilke, Manager, National Training, LGM Financial Services
3. Auto Finance and Credit Workshop: What's Hiding Behind the Automotive Finance Statistics?
In this session, we will take a glimpse into the buying patterns, behaviors and characteristics of consumers from an auto finance perspective. Learn how insights such as portfolio performance, age groups, score bands, average vehicle purchases and more, can help you reach your consumer.
Liliane Dubois, Director - Market Vertical, Automotive, Equifax Canada
4. Auto Retail Workshop: The Consolidation of Auto Retail in Canada
This session will cover the current state of the dealership buy/sell activity, dealership and management succession and their importance in creating dealership value. The session will also cover the role of Family Offices and Real Estate Investment Trusts in the consolidation and succession environment.
Chuck Seguin, President, Seguin Advisory Services
|2:30pm||Afternoon Keynote: Why Ontario Builds Better Cars|
Ray Tanguay, Automotive Advisor to the Governments of Ontario and Canada
Brad Rome, President, Canadian Black Book