CONSUMER RATINGS & AWARDS
VIEW POWER CIRCLE RATINGS
2013 Canadian Auto Claims Satisfaction Study
AWARD RECIPIENT: RBC Insurance
RATINGS FACTORS
COMPANIES
SORT BY
First Notice of Loss
This score is based on how claimants rate the insurance company based on the claims reporting process.
Service Interaction
This score is based on how claimants rate the insurer representative/agent handling the claim.
Appraisal
This score is based on how claimants rate the insurance company based on the appraisal process.
Repair Process
This score is based on how claimants rate the insurance company based on the repair process.
Rental Car Experience
This score is based on how claimants rate the insurance company based on the rental car process.
Settlement
This score is based on how claimants rate the fairness of the claim settlement issued by the insurer handling the claim.
This is score is based on how customers rate their overall insurance claims experience.
Overall Satisfaction
AWARD
RECIPIENT
RBC Insurance
Aviva Insurance
Co-operators
Intact Insurance
Johnson Insurance
State Farm
TD Insurance
Wawanesa

*Please note that J.D. Power Consumer Center Ratings may not include all information used to determine J.D. Power & Associates awards.