CONSUMER RATINGS & AWARDS
VIEW POWER CIRCLE RATINGS
2011 Calgary Alberta Single-Family New-Home Builder Customer Satisfaction Study
AWARD RECIPIENT: Morrison Construction
RATINGS FACTORS
COMPANIES
SORT BY
Sales Process/Staff
This score is based on how new-home owners rate the professional appearance and dress, honesty and integrity, effective demonstration of home features, knowledge of financing options, ability to follow through and problem resolution.
Design Process
This score is based on new-home owner satisfaction with various home design features including floor plan, size/location of rooms and windows, and the builder's flexibility to make design changes.
Construction/Site Team
This score is based on how new-home owners rate the problem resolution, professional appearance and dress, courtesy and patience with questions, and job site cleanliness of their home builder's construction manager.
Home Readiness
This score is based on new-home owner satisfaction with the condition of the home (interior and exterior) at both pre-delivery inspection and at closing in addition to accuracy of home delivery date promised by the builder.
Service/Warranty Staff
This score is based on new-home owner satisfaction with their builder's service/warranty staff including ease of making a service/warranty request, attention to details of work, cleanliness of work and clarity explaining builder's warranty program.
Price/Value
This score is based on how new-home owners rate the value for price paid and value for price paid for options and upgrades with their home.
Physical Design Elements
This score is based on how new-home owners rate the quality of the physical design elements with their new home.
Workmanship and Materials
This score is based on how new-home owners rate the quality of their home’s features, such as paint, trim, windows, doors, light fixtures, appliances, and flooring.
This score is based on how new-home owners rate their overall satisfaction with their home.
Overall Satisfaction
AWARD
RECIPIENT
Morrison Construction
Astoria Homes
Avalon Industries
Carma Developers (Heartland Homes)
Homes By Bellia
Homes By Us
Janssen Homes
Kingsmith Homes
Lupi Custom Developments
Nuvista Homes
Sterling Homes
The Kunz Group
Homes By Avi
Innovations By Jayman
Jayman Masterbuilt
Landmark Homes
Mattamy Homes
Stepper Custom Homes
The Cedarglen Group
Albi Homes
Assured Developments
Baywest Homes
Beattie Homes
Broadview Homes
Cardel Homes
Crossley Custom Homes
Duri Homes
Mckee Homes
Reid Built Homes
Shane Homes
Trico Homes
Burntwood Holdings
Carolina Homes
Centrex Homes
Cornerstone By Dallaire Homes
Douglas Homes
Excel Homes
Forte Builders
Genesis Builders Group
Greenboro Estate Homes
Loreck Homes
Sabal Homes
Thomson Luxury Living
Vintage Fine Homes

*Please note that J.D. Power Consumer Center Ratings may not include all information used to determine J.D. Power & Associates awards.


The 2011 study is based on evaluations of customers who took possession of their home between the period of January 2009 and June 2010.